PAYMENT INFORMATION Your credit card is needed to guarantee your booking. The hotel can charge your credit card according to the specially mentioned hotel policy or cancellation rules.
By confirming the booking process, you authorize the hotel Playa Bejuco to charge the full amount of the reservation in your credit card.
Check-in time You may enter the hotel from 10:00 am and use the facilities, but we only can guarantee the availability of your room after 2:00 pm
Check-out time To leave the hotel you have to go to the reception in well in advance of your departure to cancel any expenses incurred for services.
The deadline to leave the room is at 12:00 noon.
It is important to note that if the room is left after the departure time, this will generate to your account an additional charge of $ 100
Easter week, Christmas and new year Any cancellation or change can be done until 7 days prior to your arrival day to avoid penalties. Late cancellation will be charged the total cost of your stay. In case of NO SHOW , the hotel will charge the total cost of your stay.
Hight season and low season Any cancellation or change can be done until 3 days prior to your arrival day to avoid penalties. Late cancellation will be charged the total stay. In case of NO SHOW , the hotel will charge the total cost of your stay.
To cancel reservations please go back to the reservations page, and click on the window MODIFY/CANCEL RESERVATION enter your reservation ID and then you will be able to cancel your reservation. A confirmation will be received to your mail.
CANCELLATIONS POLICIES FOR PROMOTION RATES Please check the cancellation policies for your rate when you book a promotion. Normally the penalties charges are diferent to the general cancellation policies (to check the information, please click on the name of the rate you wish to reserve). Some Promotions can be Non Refundable.
CHILDREN POLICY Up to two children under 6 years old per room can share parents’ existing bedding. Children who are over the age of 7 are considered adults.
GENERAL POLICIES Visits are not allowed. Pets are not allowed.